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Category: Podcast

Who Is Responsible When an AI Agent Spends Your Money? Michael Nevski on Agentic Commerce

Who Is Responsible When an AI Agent Spends Your Money? Michael Nevski on Agentic Commerce

Michael Nevski, Consumer Payments Market Intelligence Expert, shares consumer research on trust, responsibility and data sharing when AI agents make payments.

How Do You Advertise to an AI Agent? Maarten Albarda on Agentic Commerce

How Do You Advertise to an AI Agent? Maarten Albarda on Agentic Commerce

Maarten Albarda, Marketing Expert for Leading Marketing Teams, explains how marketing changes when AI agents shop, recommend and buy for us.

How Do You Build a Neuro-Inclusive AI Playbook? Christina Fischer on AI Transformation

How Do You Build a Neuro-Inclusive AI Playbook? Christina Fischer on AI Transformation

Christina Fischer of Human Pattern Works explains why AI transformation is not a technology problem and how a neuro-inclusive playbook helps leaders.

What Changes When the Customer Is an AI Agent? Michael Carroll on Agentic Commerce

What Changes When the Customer Is an AI Agent? Michael Carroll on Agentic Commerce

Michael Carroll, Strategic Advisor and Fellow at LNS Research, explains what changes for advertising, trust and commerce when the customer is an AI agent.

How Do You Make Enterprise Architecture Ready for Agentic AI? Grant Ecker on Capabilities and Business Architecture

How Do You Make Enterprise Architecture Ready for Agentic AI? Grant Ecker on Capabilities and Business Architecture

Grant Ecker, Founder of Chief Architect Network, explains how capability-based planning and a seat at the strategy table prepare enterprise architecture for agentic AI.

How Do You Make Agentic AI Succeed Beyond Technology? Sebastian Wernicke on Data, Culture and Strategy

How Do You Make Agentic AI Succeed Beyond Technology? Sebastian Wernicke on Data, Culture and Strategy

Sebastian Wernicke, author of Data Inspired, explains why data, culture and strategy decide whether agentic AI succeeds beyond the technology.

Why Does Agentic Commerce Need Contracts? Nitin Badjatia on MyTerms and Consent

Why Does Agentic Commerce Need Contracts? Nitin Badjatia on MyTerms and Consent

Nitin Badjatia, a Senior CX Leader, explains why agentic commerce needs contracts, how the IEEE 7012 MyTerms standard works and where organizations can start.

How Is AI Accelerating the Speed of Business? Doug Shannon on Enabling People

How Is AI Accelerating the Speed of Business? Doug Shannon on Enabling People

Doug Shannon explains how AI is accelerating the speed of business and why leaders should build on what they do well, enable their people and prepare for agent orchestration.

How Do You Stay on Top of Converging AI Trends? Joseph X Ng on AI, Security and Quantum

How Do You Stay on Top of Converging AI Trends? Joseph X Ng on AI, Security and Quantum

Joseph X Ng, Chief Strategy Officer at GeneGenius, explains why leaders should govern converging AI, cybersecurity and quantum computing through architecture, not tools.

What Are the Top Criteria for Multi-Agent Systems in HR? Kris Saling on Where Agents Fit

What Are the Top Criteria for Multi-Agent Systems in HR? Kris Saling on Where Agents Fit

Kris Saling explains how to decide where AI agents fit in HR workflows, using the eliminate, simplify, automate, elevate framework.

Why Is Standard Responsible AI Broken? Reid Blackman on AI's Ethical Nightmares

Why Is Standard Responsible AI Broken? Reid Blackman on AI’s Ethical Nightmares

Reid Blackman explains why the standard top-down approach to responsible AI is broken and which new ethical nightmares agentic AI creates for leaders.

How Do MLOps and LLMOps Keep AI Results Consistent? Kristen Kehrer on Production AI

How Do MLOps and LLMOps Keep AI Results Consistent? Kristen Kehrer on Production AI

Kristen Kehrer explains how MLOps and LLMOps help leaders move AI from demo to production through versioning, monitoring, evaluation and collaboration.

How Do You Make AI Accurate Enough for Finance? Ariana Smetana on Document Processing

How Do You Make AI Accurate Enough for Finance? Ariana Smetana on Document Processing

Ariana Smetana of AccelIQ Digital explains how a layered, human-in-control design makes AI document processing accurate enough for the office of the CFO.

How Does Agentic AI Change Executive Leadership? Elise Neel on Leading with Agents

How Does Agentic AI Change Executive Leadership? Elise Neel on Leading with Agents

Elise Neel of Panasonic explains how agentic AI changes executive leadership, from orchestrating humans and agents to a C-suite sparring agent.

How Do You Set Up an AI Governance and Risk Program? Walter Haydock on ISO 42001

How Do You Set Up an AI Governance and Risk Program? Walter Haydock on ISO 42001

Walter Haydock, Founder of StackAware, explains how to set a risk appetite, write an AI governance policy and choose between regulation, the NIST AI RMF and ISO 42001.

How Do You Find Flow and Deep Work in the Age of AI? Steven Puri on Attention

How Do You Find Flow and Deep Work in the Age of AI? Steven Puri on Attention

Steven Puri of The Sukha Company explains how flow states, deep work and a simple weekly exercise help people stay valuable as AI takes over shallow work.

How Do You Become an AI Orchestrator? Sadie St Lawrence on Work and Leadership

How Do You Become an AI Orchestrator? Sadie St Lawrence on Work and Leadership

Sadie St Lawrence, CEO of Human Machine Collaboration Institute, explains how work shifts from doing to orchestrating AI and where leaders should start.

How Do You Move AI From Pilots to Programs? Ivo Strohhammer on Making AI Stick

How Do You Move AI From Pilots to Programs? Ivo Strohhammer on Making AI Stick

Ivo Strohhammer, AI Lead at Siemens SI, explains how to move AI from pilots to programs with a community, AI champions, secure tools and a plan that resets every year.

How Do You Make AI Agents Reusable Across the Enterprise? Samantha McConnell on Governance and Adoption

How Do You Make AI Agents Reusable Across the Enterprise? Samantha McConnell on Governance and Adoption

Samantha McConnell of Cox Communications explains how a registry, an AI council and clear adoption metrics keep enterprise AI agents reusable.

What Does It Take to Deploy Agentic AI in Banking? Mo Jamous on Lessons Learned

What Does It Take to Deploy Agentic AI in Banking? Mo Jamous on Lessons Learned

Mo Jamous, CIO of U.S. Bank, explains how a regulated bank deploys agentic AI, from a code review agent to governance, adoption and measuring value.