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Tag: Agentic Commerce

Can Banks and Retailers Shut Out AI Agents Acting for Their Customers?

October 19, 2026

Amazon sued Perplexity in 2025 and blocked Meta’s Muse agent in September 2026. Learn who protects whom when banks and retailers shut out AI agents, and what it means for consumers.

Article illustration: Agentic Commerce Infrastructure: 4 Questions for CX Leaders

Agentic Commerce Infrastructure: 4 Questions for CX Leaders

September 18, 2026

Agentic commerce infrastructure comes down to four questions: discoverability to AI agents, agent authentication, liability for mistakes, and fulfillment.

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